Monday, 18 December 2017
Heritage Bank promises world class services

Heritage Bank promises world class services

THE Managing Director of Heritage Bank, Mr. Patrick Fiscian, has promised that his outfit is ready to provide customers with world class banking services that will ultimately translate to convenience for their customers and make it possible for them to fulfil their goals and aspirations.

He said this at the opening of the bank’s East Legon branch in Accra last Thursday. The East Legon branch brings to two the number of branches that the bank now operates.
According to Mr. Fiscian, the opening of the East Legon branch goes to confirm the desire of the bank to reach all corners of the country.
Mr. Patrick Fiscian also stated that, the bank will provide unique products to its customers to help their businesses grow. He said they will provide loans to private sector at a relatively cheaper rate to help expand their operations.
“Currently, we provide one of the lowest rates on loans; and I believe this is good for the industry since access to credit is important for the growth of businesses.”
“In our bid to transform the Banking experience in Ghana, we have placed emphasis on maximising convenience for our customers by listening to them in order to have a deep understanding of what they need and want.
"This helps us craft and fashion our banking services for each individual need. This approach will certainly usher in a new era of convenience in banking, providing the reliable and customised banking experience that customers seek,” he said.
He further noted that, their mission informs their focus towards investing in highly skilled people and world class technology, to offer robust and safe services to customers.
Heritage Bank Limited is a wholly-owned Ghanaian bank, which became the 34th entrant into Ghana’s banking industry. It recently received regulatory approval from the Bank of Ghana to commence business operations as a universal bank.
The Head of Banking Supervision at the Bank of Ghana, Raymond Amanfu, who was at the branch opening, urged the Bank to spread its tentacles across the country.
Mr. Raymond Amanfu also reminded banks to adhere to the Bank of Ghana’s anti-money laundering laws.
Heritage Bank offers Personal, Private, SME and Corporate Banking services, and is slated to roll out technological industry firsts to ensure customers’ needs are met in a way that conforms to the growing digitized world.
The Bank, as part of its proposition to make life more convenient for customers, offers extended banking hours from 8:30am till 6:00pm.
The Bank consists of a team of highly-experienced professionals, who have a strong backing of industry giants in the form of their Board of Directors.

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